Download scientific diagram | eTOM level 1 and 2 processes within level 0 process Operations Real Options in Telecom Infrastructure Projects — A Tutorial. The Business Process Framework is an operating model framework for telecom service providers in the telecommunications industry. The model describes the. Training Plus. Enhanced Telecom Operations Map® – eTOM: What is It? A telecommunications Service Provider business process framework.

Author: Tauzilkree Vokasa
Country: Myanmar
Language: English (Spanish)
Genre: Video
Published (Last): 26 September 2010
Pages: 209
PDF File Size: 17.18 Mb
ePub File Size: 10.56 Mb
ISBN: 454-6-79892-656-9
Downloads: 11840
Price: Free* [*Free Regsitration Required]
Uploader: Tojaktilar

Applying the Information to the Business. Business Process Framework eTOM processes fall into three major process areas, [3] as shown in the diagram:. NetFlow Configuration on the Catalyst.

The TMN model lays the foundation for managing the infrastructure.

Reliance Communications etomm Agility enables self-service, satisfaction and savings. Network Blueprint for IP Telephony. Later the name was changed to TeleManagement Forum. Service Monitoring and Routing Optimization. From the perspective of this book, the eTOM operations processes are relevant—particularly fulfillment, assurance, and billing.

The Business Process Framework eTOM is a standard maintained by the TM Forum[1] an association for service providers and their suppliers in the telecommunications and entertainment industries.

Within these two, the emphasis is on assurance and billing, because neither fulfillment nor OSR is related to accounting and performance:. How to Process Data Records. Standards Telecommunications systems IT service management. JanuaryDubai.


Expand your Frameworx foundation: Courses now available at the click of a button.

Not sure if your company is a member? The eTOM focuses on managing operations, services, and interactions between the various components and building blocks. Handbook of Network and System Administration. How to Ensure Data Authenticity and Integrity. Retrieved from ” teom Accounting and Performance Standards and Definitions. It broadens the TOM model to a complete enterprise framework and addresses the impact of e-business environments and business drivers.

Figure is an overview of the eTOM eto, areas.

Business Process Framework (eTOM) – TM Forum

Note that the eTOM model introduces both vertical functions OSR, fulfillment, assurance, billing and functional process grouping in horizontal layers:. User Registration Not sure if your company is a member?

This includes continuous resource status and performance monitoring to etok detect possible failures, and the collection of performance data and analysis to identify and resolve potential or real problems. It was also supposed to serve as a basis for discussing the scope of information management necessary for the execution of the processes.

Architectural and Framework Standards: the eTOM Model (TMF)

NovemberKuala Lumpur, Malaysia. Easily access the knowledge and guidance that has helped hundreds of companies reduce cost, risk and time-to-market. Conformance Certification Engage TM Forum to independently verify and certify how well your business processes and information models align with the industry standards found in Frameworx. The TeleManagement Forum TMF is egom nonprofit global consortium tutorail works on telecommunications management and the development of management systems and standards.


Operations includes processes that support customers, network operations, and management. It gathers and distributes management data between devices and service instances.

It was developed to drive a consensus around the processes, inputs, outputs, and activities required for service provider operations management.

NetFlow Version 5 on a Router. What’s new View all news.

Note that the eTOM model introduces both vertical functions OSR, fulfillment, assurance, billing and functional process grouping in horizontal layers: The following is a brief summary of the two areas that are most relevant for accounting and performance management. This page was last edited on 11 Decemberat Icons Used in This Book.

Network Blueprint for Billing. In this manner the Business Process Framework map covers the whole value chain. In the billing area, Service and Specific Instance Rating correlates service events and converts them into a specific format. TM Forum Coaching compliments our training and certification program to help you make the link between the etok you learned in class and the proper application of the standards, best practices and tools in the specific context of your project.

Written by